FAQ
We recommend choosing your usual jean size if you want a higher-waisted, more fitted look.
For a lower-rise, baggier fit, size up one. Keep in mind that all pairs will naturally relax with wear.
If you're unsure, we're always happy to help! Just get in touch with your measurements and we'll point you in the right direction.
Yes! We offer a custom service and can make items to order. Get in touch as we can make any size or style.
We ship worldwide. Our rates are:
New Zealand (1-3 business days non rural) $10
International (7-10 business days) $20
Please note we are not responsible for any shipping delays once dispated, or any clearance delays or fees
We aim to dispatch your orders within 5 working days. If your order is urgent, please contact us.
We are currently stocked at Nine Lives. If you are interested in becoming a stockist, please get in touch hello@shopchilli.com
We allow returns and exchanges if items are unworn with tags still attached. For sale items we only allow credit/exchanges. We do not allow returns or exchanges on seconds or samples.
Get in touch at orders@shopchilli.com
